Outcome: The electronic transformation initiatives triggered significant enhancements in buyer expertise, with the corporate reporting a twenty% increase in shopper satisfaction rankings. The e-commerce System and cell app also resulted inside of a 15% rise in online income, which helped to offset the decline in footfall at physical shops. https://casestudysolution65602.ampblogs.com/mba-case-study-help-no-further-a-mystery-68026556